How I work with clients

“If I approached you for some help what could I expect?”

This is a really good question if you have not been to a therapist before, it can be daunting, not knowing what to expect.

This page is a brief explanation of how I work with new clients. Please note that each therapist would have their own way of working, this is the way that I use to get the best results for my clients.

After your initial contact with me, either by telephone or email, I send you (or you download) a confidential client information form which you complete and return to me. This form gives you a chance to outline the problem situation that you want to solve and what you would want to achieve by seeing me.

This information is completely confidential (If it turns out that we don’t work together it will be destroyed).

When I have received this form then we can arrange your first session

The First Therapy Session

In our first session  we discuss where you are now (your current difficulties), where you want to be (your outcomes) and what’s getting in the way of achieving those outcomes.

The most important part of this session is to find out what brings you to therapy and what changes you might want to make in your life.

I would be asking these kinds of questions about your situation:

  • What brings you to therapy?
  • Why now?
  • What difficulties are you experiencing?
  • What do you want to have instead of those difficulties?
  • What would achieving those outcomes do for you?

I am especially interested in finding out what your goals and outcomes are.

Most people are very clear about what they don’t want – the problems that bring them to a therapist in the first place. Not many people have worked out what they would want instead of the problem.

Working out where you want to go is an important part of this session. This kind of therapy is designed to get you where you want to go and not as an extensive analysis of the past to explain how you got to where you are now.

For each of the problems and outcomes we would explore:

  • The challenges to achieving this outcome?
  • The result of overcoming these challenges?

As we go along, I will be constantly checking and reviewing to make sure that I understand what you have been telling me. I need to understand your situation and outcomes to your satisfaction so that we can agree a plan of action that works for both of us.

When we are both in agreement about what is important we can decide if we are a good fit as a therapeutic team.

It may be that I am not the right therapist for you. In that case I will do my best to refer you to someone who is better able to help you.

If we are both happy to work with each other, I would explain how I run the therapy sessions, what you can expect of me as a therapist and what I expect of you as a client.

Then we will start work on the outcome that is most important to you.

The Therapy Sessions

Each session is one hour-long (longer sessions, and half- or full-day intensives may be available by arrangement) where we work on what is most important to you. We review progress at each session to be sure we are heading towards your goals.

I use two main techniques to get the results that clients want. NLP and EFT, they are approaches that are simple and effective.

Neuro Linguistic Programming (NLP) – everything you do, you have a way of doing it, a way of thinking, feeling and acting that gives you that result. If you like the result you think of it as a skill, if you don’t you tend to think of it as a problem. NLP is a way of finding out what you do and how you do it then changing it to get the result you want. People usually find it straightforward and rapid.

Emotional Freedom Techniques (EFT) – can be thought of as acupuncture for the emotions without using needles. By tapping on certain acupressure points on your face and body with your fingertips, you can significantly reduce the negative charge on memories, feelings and beliefs. It is surprisingly easy to learn and I use and teach it to most of my clients.

I guide you through these processes and show you how to use some of them for yourself. In my opinion it is important for you to have the ability to deal with difficulties that may arise in the future. Self reliance is simpler and certainly less expensive than therapy when dealing with difficult issues.

After we have completed each outcome we evaluate the other outcomes and work on the next most important of them. It is quite possible that your later outcomes will change based on the work we have done, we will make adjustments as we go along.

How long will this take?

This is a very common question, and it’s understandable, not many people want to commit to a lifetime of therapy sessions.

Unfortunately it is impossible to answer accurately. Some difficulties are very straightforward and can be resolved in just a few sessions, other problems are more complex and take longer to unravel.

There is no minimum number of sessions to commit to.


Our work together is confidential.

The fact that you have approached me is confidential, anything you say to me will be confidential with four exceptions, that apply to any professional therapist.

  1. I think you will hurt yourself or someone else.
  2. The welfare of children is at risk
  3. An officer of the law requests information (with a warrant)
  4. I may discuss your case anonymously with my clinical supervisor.

There are some things I need your agreement to, so that you can get the best results from the work we do together.

  • You need to participate fully in the therapy process. The techniques I use are very effective, but you do need to participate fully in them to get results.
  • You need to do whatever practice is recommended at the end of the sessions to help consolidate the progress you make during the session. You need to embed the changes in your day to day life. A change that only lasts as long as the session will not be of much use to you.
  • You need to commit to attend each block of four sessions, you don’t have to pay for them in advance, you just need to agree to attend to give the process and yourself a fair chance.
  • If you are not able to attend a session you must give 24 or more hours notice
  • Sometimes progress is remarkably straightforward and simple, each session bringing you closer to that goal. Sometimes it takes more time and requires more effort and you need to understand that it might take quite a bit of effort to reach the goals that you want.


I charge £40 for a each session (£25 for unwaged clients)

Contact me by phone or email to discuss your needs.

Tel: 0754 700 9116

Download Client Information Forms

Client Information Form (Word format) Client Information Form (Printable)

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